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Jobs in Lancashire
  1. 23 February 2012 - NEW

    AgencyImage Customer Service Officer

    Nationwide Opportunities
    Competitive

    At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and behaviours.

    As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging from greeting customers at reception and discussing their needs to carrying out cash transactions. Another important part of your role will be to identify sales opportunities that will deliver a better service to customers and meet targets.

    We need confident, motivated people, who aren’t afraid to jump right in and start talking to customers. You’ll need to be a team player, friendly, helpful and able to use your initiative. Commercial awareness is also important, as is a willingness to learn. We offer a comprehensive training scheme that will build on your professional knowledge and technical competence, and will help you deliver the best possible service to our customers.
    You’ll need to bring confidence, energy and a competitive spirit that’ll see you get results. We want people who will push to exceed their targets, keep 100% motivated and help both customers and colleagues alike see us continue our success.

    At RBS we treat all our staff as individuals. That’s why you can customise your own rewards package to suit your changing lifestyle and find the perfect balance.