Senior Account Manager

Senior Account Manager - Creative

London or Manchester – Hybrid / WFH Considered

Salary: Up to £47,000 + Benefits

Are you an experienced client services professional who thrives at the intersection of strategic thinking, creative excellence, and commercial delivery

?We're looking for a Senior Creative Account Manager to join a collaborative and forward-thinking team, leading key client relationships and driving the successful delivery of integrated creative campaigns for major retail and consumer brands

.This is an opportunity to play a pivotal role in shaping client partnerships, influencing creative output, and helping to drive business growth while mentoring and supporting more junior team members

.
The Ro

leAs Senior Creative Account Manager, you'll act as a trusted advisor to clients, providing strategic guidance while ensuring projects are delivered seamlessly from concept through to executio

n.You'll balance commercial awareness with creative ambition, helping clients achieve their objectives while maintaining exceptional standards across every touchpoin

t.Key Responsibiliti

• esLead and develop senior-level client relationships, becoming a trusted strategic partn
• erTake ownership of key accounts, ensuring long-term growth, retention, and client satisfacti
• onOversee multiple integrated creative projects from brief through to delive
• ryChallenge and enhance briefs to maximise creative and commercial outcom
• esDrive project profitability, resource planning, and budget manageme
• ntIdentify opportunities for account growth, upselling, and cross-selling servic
• esProvide strategic input into campaign planning and creative developme
• ntManage expectations and navigate complex stakeholder relationships confident
• lyProactively identify risks and implement solutions to keep projects on tra
• ckCollaborate closely with Creative, Production, Strategy, and Finance tea
• msSupport, mentor, and guide junior Account Managers and Account Executiv
• esChampion best practices, processes, and continuous improvement across the client services te

am
About

YouYou'll be a confident and commercially minded account management professional who enjoys building relationships, solving problems, and delivering outstanding creative wo

rk.Essential Experie

• nceSignificant experience within a creative, marketing, branding, or integrated agency environm
• entProven success managing and growing key client accou
• ntsStrong understanding of campaign development from strategy through to execut
• ionExperience managing multiple stakeholders across complex proje
• ctsExcellent communication, presentation, and relationship-building ski
• llsCommercial awareness with experience managing budgets and profitabil
• ityStrong organisational skills with exceptional attention to det
• ailAbility to remain calm and solutions-focused in fast-paced environme
• ntsExperience mentoring or supporting junior team memb

ers
Desirable Experi

• enceRetail, FMCG, consumer brand, or shopper marketing experi
• enceKnowledge of experiential, in-store, or physical retail environm
• entsExperience delivering integrated multi-channel campa
• ignsExposure to strategic planning and business development initiat

ives
Why

• Join?Work with recognised retail and consumer brands on high-profile camp
• aignsInfluence both creative output and strategic client dire
• ctionJoin a collaborative culture that values creativity, trust, and accountab
• ilityGenuine opportunities for progression into Account Director-level responsibil
• itiesHybrid working with flexibility around loc
• ationCompetitive salary and benefits pa

ckage
Ready for Your Next

Step?
If you're looking for a role where you can combine strategic thinking, client leadership, and creative excellence while making a real impact on both clients and the wider business, we'd love to hear fr

om you.
Apply today or get in touch for a confidential conve